Customer Insights provide a powerful way to identify the warmest leads. We leverage our unique data on customer behavior to show you which customers bought related products, prefer your quotes over your competitors, and are actively engaging with your quotes in real-time. We recommend following up with these customers with additional information or reminders.
Customer Insights appear as their own category within your Priorities.
Here’s a full list of all the Customer Insights you might receive:
Customer recently bought related products on Kinnek
Customer reviewed your quote in detail
Customer's purchase timeframe is close
Customer revisited your quote after X days
Customer visited your quote on X unique days
Customer last visited your quote X days ago
Customer visited your quote more than competitor quotes
Customer is strongly considering your quote against competitor quotes
Customer rejected most competitor quotes
Customer compared your quote with competitor quotes
Need more guidance?
Check out this in-depth video tutorial on how to use Kinnek: